Call or email Lowell Cady at Second Shift Services to describe what you're working with. For troubleshooting calls, a quick description of the symptom and what equipment is involved is the most useful starting point.
Call to talk through what you're working with. Lowell will pick up when available or call back. If office help answers, they can take the message and make sure Lowell gets it. This is the fastest way to figure out whether it's a fit and what the next step is.
Good for longer project descriptions, RFQs, photos, screenshots, error logs, or anything that's easier to write than to explain by phone.
Lowell Cady is the owner and technical lead for Second Shift Services LLC. He is the person responsible for machine vision, LabVIEW, automation troubleshooting, Pinode, and production-equipment project work.
Use the company number 859 740 4453 or email Lowell@secondshiftservices.com.